Shipping policy
Order Processing Time:
Orders are typically processed and prepared for shipment within 1-3 business days after payment confirmation.
Estimated Delivery Time:
Once your order has been processed, the estimated delivery time varies depending on your location. Please refer to the estimated delivery timelines below:
- Domestic Orders: 3-7 business days
- International Orders: 7-14 business days
Order Tracking:
To track the status of your order, please use our order tracking service through this link. Simply enter your order number provided in the order confirmation email to view the current status and location of your package.
Shipping Notifications:
You will receive email notifications with tracking information once your order has been shipped. These notifications will include tracking details and any updates on the delivery status of your package.
Delivery Confirmation:
Upon successful delivery of your order, a confirmation email will be sent to the email address provided during checkout. Please ensure that someone is available to receive the package at the delivery address to avoid any delays.
Contact Us:
If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact us for assistance. Our customer service team is here to help!
Thank you for choosing QUE PEX for your shopping needs. We appreciate your business!